Privacy Policy

Last updated: December 22, 2024

Your Privacy Matters

At FitAI Coach, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered fitness coaching platform.

Secure

Enterprise-grade encryption

Controlled

You own your data

Transparent

Clear data practices

1. Information We Collect

Personal Information

  • Name, email address, and account credentials
  • Age, fitness level, and health goals
  • Body measurements and fitness progress data
  • Workout completion and performance metrics

Usage Information

  • App usage patterns and feature interactions
  • AI chat conversations and fitness questions
  • Device information and technical data
  • Photos uploaded for meal analysis (optional)
2. How We Use Your Information
  • Provide personalized AI-generated workout plans and coaching
  • Track your fitness progress and adapt recommendations
  • Analyze meal photos to provide nutritional insights
  • Improve our AI algorithms and service quality
  • Send important account and service updates
  • Provide customer support and respond to inquiries
3. Data Security

We implement industry-standard security measures to protect your personal information:

  • End-to-end encryption for all data transmission
  • Secure cloud storage with AWS enterprise security
  • Regular security audits and vulnerability assessments
  • Limited access controls for our team members
  • Automatic data backups and disaster recovery
4. Data Sharing

We do not sell, rent, or share your personal information with third parties, except in the following limited circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • With trusted service providers who help operate our platform (under strict confidentiality agreements)
  • In case of a business merger or acquisition (with prior notice)
5. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a standard format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@fitaicoach.com

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies for platform functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings

You can control cookie preferences through your browser settings.

7. Children's Privacy

FitAI Coach is designed for adults aged 40 and above. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform. Your continued use of FitAI Coach after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@fitaicoach.com

Address: FitAI Coach Privacy Team, 123 Fitness Ave, Health City, HC 12345

Phone: 1-800-FIT-COACH

Questions About Your Privacy?

Our team is here to help you understand how we protect your data.